Privacy Policy

At Ootentik, we are committed to protecting your personal data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. This privacy policy explains what information we collect, why we collect it, how we use it, and how we protect it. By using our website, you agree to the practices described below.

1. Data Collected

We collect the following types of data:

Personal information: name, email address, phone number, etc. (provided during registration or contact).
Technical data: IP address, browser type, operating system, pages visited, session duration.
Transactional data: purchase history or interactions with our services.
User preferences: choices related to cookies or communication subscriptions.

2. Use of Data

Your data may be used for:

Managing your account and inquiries.
Improving and personalizing our services.
Informing you about updates, promotions, or new features (with your consent).
Preventing and detecting fraudulent or illegal activities.

3. GDPR Compliance (Europe)

If you are a resident of the European Union, you have the following rights under the GDPR:

Right of access: request a copy of your personal data.
Right of rectification: correct inaccurate information.
Right to erasure: request the deletion of your data (unless required by law to retain it).
Right to data portability: obtain your data in a structured, machine-readable format.
Right to object: refuse certain uses of your data, such as direct marketing.
Right to restriction: request a temporary suspension of data processing.

To exercise these rights, contact us at contact@ootentik.tech.

4. CCPA Compliance (California)

If you are a California resident, you are entitled to the following protections under the CCPA:

Right to know: request details on what data we collect, why, and with whom it is shared.
Right to deletion: request the deletion of your personal data (subject to certain exceptions).
Right to opt-out: refuse the sale of your personal data (we do not sell your data).
Right to non-discrimination: not be penalized for exercising your rights under the CCPA.

To make a CCPA-related request, contact us at contact@ootentik.tech. We will respond within 45 days, as required by law.

5. Data Sharing

We never sell your personal data. However, we may share it with:

Service providers: for hosting, payments, or analytics.
Legal authorities: when required by law or to protect our rights.

6. Data Security

We implement strict measures to protect your data, such as encryption and advanced security protocols. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

7. Cookies and Tracking

We use cookies to enhance your user experience, analyze traffic, and personalize our services. You can manage your cookie preferences through your browser settings.

8. Policy Updates

This policy may be updated to reflect changes in our practices or legal requirements. The date of the latest update will always be displayed at the top of the page.

9. Contact

For any questions or requests regarding this privacy policy, contact us at:
contact@ootentik.tech
SAS OOTENTIK
525 Chemin de la Badesse, 13290 Aix-en-Provence, France